Sedona in home, non-medical care for the elderly
Assisted living, personal care services for seniors in their own home in Sedona and the Verde Valley
Sedona area in-home care: Professional, compassionate, friendly caregiving
In home personal care and companionship in Sedona Arizona for the elderly in the comfort of their own home
Reliable, friendly, professional in-home care for Mom or Dad in Sedona Arizona
 

In-Home Care Choices in Sedona and the Verde Valley

Compare the real costs, risks and services before you decide.

Please compare the following questions and answers to better understand the important differences between the three traditional home care options. You'll better understand why a service could end up being a greater expense in the long run by introducing questionable risk factors into the situation.

QUESTION

Caring Hearts of Sedona

Home Care Referral Service

Independent Caregiver

Do you provide a back-up caregiver in emergencies?

YES. We guarantee 100% coverage. We'll never leave you stranded. We will always send a replacement in the event that your scheduled caregiver cannot be there.

Maybe. Each referral service operates differently. Be sure to ask if they will be responsible for providing a replacement should your regular caregiver be unavailable, even though the caregiver is not their employee.

Maybe.  Be sure to ask if the individual caregiver, who works directly for you, will be responsible for providing a replacement should your regular caregiver be unavailable.

Will you replace a caregiver if I'm not satisfied with the service?

YES. We will promptly replace your current caregiver with one that better suits you or your loved one from our full staff of caregivers.

Maybe. Be sure to ask the referral service if they will promptly replace your current caregiver with one that better suits you or your loved one?

Unlikely. If you are not satisfied with your private caregiver's services, you will most likely have to start the time-consuming process of finding another caregiver all over again.

Are caregivers covered by worker's compensation insurance for on-the-job accidents?

YES. We provide Worker's Compensation Insurance for all of our caregivers because they are our employees. If a caregiver is injured while working in your home, our insurance pays for it. You are not liable.

Unlikely. Caregivers who come from referral services are not employees of those companies; therefore, the companies have no legal obligation to provide Worker’s Compensation for any caregiver they refer to you.

Unlikely. It is rare for a private caregiver to pay the expense of Worker's Compensation insurance herself. To be safe, you would need to double check if a caregiver says she is covered.

Are caregivers bonded and insured?

YES. Caregivers are our employees and they are bonded and insured through our company. Documentation is always provided to our clients.

Maybe. Ask each referral services company if they provide bonding and liability insurance for the caregivers they refer to you.   Since the caregivers are not their employees, the companies are under no obligation to provide bonding and liability insurance. If the caregiver is injured in your home and not insured, you could be responsible and liable.

Unlikely. Ask each private caregiver you interview if they are bonded and insured for liability and ask them for proof if they say yes. If the private caregiver is injured in your home and not insured, you could be responsible and liable.

Criminal Background Check?

YES. We make sure that a criminal background check on every job candidate has been conducted before we hire our employee-caregivers.

Unlikely. Background checks can cost over $100 per caregiver. Be sure to ask each referral services company if they conduct them. If you decide to hire an un-checked caregiver, you are bringing unnecessary risk into your loved one's home.

Unlikely. If you want a criminal background check done on the independent caregiver you are about to hire, chances are you'll have to pay to have it done.

Are caregivers supervised?

YES. We carefully monitor and supervise all of our caregivers. We regularly conduct in-home supervision of all caregivers. We also communicate regularly with family members about the caregiver's performance.

Unlikely. Caregivers who are sent to you by a referral service are independent contractors. Be sure to ask who supervises the independent contractor.  Are they supervised by anyone except themselves?

Unlikely. Caregivers that you find and hire directly that are completely independent are self-supervised. Supervision will usually be your responsibility.

Are you responsible for withholding taxes?

YES. Caring Hearts of Sedona is completely responsible for withholding all required state, federal and FICA deductions from each paycheck, and remitting and reporting to the appropriate tax authorities.

Ask Them. If the caregivers from the referral service companies are not employees of those companies, who is responsible for paying the caregivers’ taxes? Who is the employer?

     

Yes. When you directly hire someone to come into your home as a caregiver, you become the employer of your “household employee” as defined by the IRS.  It is your responsibility to report and remit all required State, federal, and FICA taxes to the proper tax authorities.

What is my liability if a caregiver is injured on the job in my home?

None. Caring Hearts of Sedona's caregivers are employees and are fully covered by worker's compensation insurance should they be injured on the job.

You may be liable. Ask if they provide workers compensation insurance for the caregivers they refer to you.   Since the caregivers are not their employees, these companies are under no obligation to provide the insurance. If the referred caregiver is injured in your home and not insured, you could be responsible and liable.

You may be liable. Caregivers who are directly hired by you are not covered by worker's compensation insurance. If they are injured in your home, you may be responsible for their injury. Will your regular home owners insurance pay the claim?

Can I change the schedule or type of caregiver services desired if need be?

YES. As your needs change, we will adjust the caregiver's schedule or change the caregiver to meet your current needs.

Maybe. Be sure to ask each referral service if they can respond quickly to your need to change the schedule or type of caregiver services. 

Maybe. Some private caregivers may be able to change their schedule or the type of services you need; however some may not be that flexible and you may need to find a replacement.

Are your caregivers available whenever I need them? 

YES. With our full staff of caregivers, we can always provide the level of service you need, 24 hours a day, 365 days a year.

Ask them. Be sure to ask them if they guarantee availability of caregivers?

Ask them. A private caregiver will always have limits to their availability since they are only one person. Who will you call if your private caregiver is unavailable?

 

Call (928) 284-1948 for a free on-site needs assessment.
Services provided within Private Homes, Assisted / Independent
Living & Long Term Care Facilities in the greater Sedona area.

 

All in-home caregiving services are available in Sedona, Village of Oak Creek, Cottonwood, Clarkdale, Camp Verde, Cornville, and all communities in the Verde Valley, Arizona.

 

 

Caring Hearts of Sedona, LLC

Locally Owned & Family Operated

www.caringheartsofsedona.com | e-mail:

Serving Sedona, VOC and the Verde Valley

New Location! Weber’s Shopping Center
(Click here for map)

Caring Hearts of Sedona, LLC
100 Verde Valley School Rd. Ste. 104
Sedona, AZ 86351
Phone: 928-284-1948
Fax: 928-284-2725

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